Returns & Exchanges

At PinkyParadise, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 14-day return policy for unopened and unused items in their original packaging.

1

Initiate Your Request

Contact our customer support team within 14 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the unused items in their original boxes, ensuring all seals remain intact to qualify for a full refund or exchange.

3

Ship Back to Us

Clearly mark your RMA number on the outside of the package and ship it to our designated returns center using a trackable shipping method.

4

Processing and Refund

Once our quality control team inspects your return, we will process your refund or store credit within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing